Order Information

Ordering Information:

Please be sure to read our Terms and Conditions.

Please note that supply of potentially pathogenic cultures may be restricted or require extra packaging and delivery by specialist courier. Please contact us for details of charges.

Orders by via the website are preferred but telephone, mail or fax orders are acceptable.

Fax and telephone orders should be subsequently confirmed in writing, with payment attached.

Freeze dried cultures are usually dispatched within 3 working days of receipt of an order.

The NCYC gives no warranty of the fitness of cultures for any particular purpose.

Cultures are supplied on the understanding that end users will comply with the Convention on Biological Diversity.

The recipient shall not sell, lend, distribute, or otherwise transfer the material received from NCYC to any others, except those within the same Company, Institution or Research Group. The recipient agrees to acknowledge the NCYC as the source of the material in all publications and patent applications that refer to this material.

Payment:

The preferred method is by cheque in pounds sterling drawn on a UK bank made payable to: "IFR Enterprises Limited".

Customers may also pay by ACCESS/VISA/MASTERCARD which will allow automatic currency conversion for non-UK customers. BACS transfer is also accepted; details available on request from Collection Manager.

Please note that we are unable to supply cultures or services to non-UK customers without pre-payment. Invoices will be sent to non-UK customers on receipt of order.

UK customers please add VAT except on printed catalogues.

EC customers must please quote VAT number or declare that they are not registered for VAT.

Postage and packing: Please add £5.00 per package for delivery within UK and £10.00 per package for delivery outside the UK. Delivery by courier can be arranged on request.